Verifying Your 9anine Account
Verification is the layer that keeps your account and your balance secure. We ask for a government-issued photo ID — a national ID card or passport works — and a selfie so we can confirm the account belongs to you. Upload both through the verification section in your account settings; the review usually completes before your first withdrawal request. This step also
protects against someone else accessing your funds: once verified, payouts only go to the wallet registered under your name. If a document upload fails, the support team can walk you through resubmission.
- Locate verification in settings — Go to account settings and open the identity verification section — it shows what's still needed.
- Upload your ID — A national ID card or passport photo works; make sure all four corners are visible and the image is clear.
- Send a selfie — Take a live selfie to match against your ID — this confirms you're the account holder, not a copy of the document.
- Await confirmation — We review the upload and flag your account as verified; you'll see the status change in your settings.